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Administrator access for business changes

Understand access checks for saving listings and using business administration actions.

Updated

Business administration changes require an active account whose current role is admin or super_admin. Each action checks your account again when you submit it. There is no setting to disable this check.

Save a listing as an administrator

  1. Sign in with your administrator account.
  2. Open Admin → Businesses and open the listing you want to edit.
  3. Review your changes, then click Save Changes. A successful save displays Saved.
  4. To use the listing's Enrich button, stay signed in with an active administrator account. This action checks access before it reads the listing or contacts the enrichment service.

The same access check applies to verification controls, featured-stack adjustments, bulk verification, bulk featured-stack changes, activation/deactivation, enrichment and the server action for bulk claim invitations. Existing action behavior and results for authorized administrators are unchanged. Claim invitations can send real email; an access check does not itself send a message.

If access changes while the page is open

A page already open in your browser does not preserve administrator access. Removed accounts, suspended accounts and accounts whose current role is no longer administrator cannot perform these actions, even if an older sign-in session still says administrator.

  1. If a change fails, refresh the page before retrying.
  2. Sign in again with the intended administrator account.
  3. If access is still unavailable, contact the directory administrator to confirm your current role and account status. Repeating the action does not bypass the check.

Denied actions stop before listing reads or writes, enrichment requests, claim-invitation emails, search-engine notifications or cache updates. They do not produce a successful save. Depending on the control, a failed request may appear as an error or leave the current screen unchanged; refresh to check the actual saved state.

If the service cannot verify your current account, the action remains unavailable until verification succeeds. No business records are changed by the denied request.

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Claiming costs nothing. Once your claim is approved, you can update your contact details and description, reply to reviews, and add the directory badge to your website.

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