How to claim your business listing

Claiming your listing is free and takes about a minute. Open your business's claim page, enter your email, click Confirm my claim in the email we send, and choose a password. If your email address is on the same domain as the website shown on your listing (for example [email protected] for acmeplumbing.com), the claim is approved instantly. Every other claim goes to our team for review, and we email you when it's approved.

Before you start

• Have your business email open. The confirmation link goes to the address you enter.
• Use your business-domain address if you have one. It is the fastest route: see How we verify ownership for the exact rule.
• No account needed. Step 3 creates one for you. If you already have an account with that email, you'll use it instead.

Step 1: Open your claim page and enter your email

1. Find your business on the directory and open its profile page.
2. Click Claim this listing in the yellow Is this your business? bar at the top of the profile. You can also use the claim panel above the Reviews section, or on a phone, tap Claim it free in the bar that appears at the bottom of the screen after you scroll.
   • Can't find your profile? Go to /claim, search for your business name or phone number, and click the claim button next to your business.
   • From the homepage: scroll to For business owners, type your business name into Your business name, and select Find my business. The claim search opens with your search already run. To read about claiming first, select See how claiming works.
3. On the claim page (titled Claim followed by your business name), type your address into Business email.
   • Under the field you'll see either Tip: an address ending in @yourdomain.com is approved instantly (your listing qualifies for instant approval) or Our team reviews each claim and emails you when it's approved.
4. Click Email me the link.

The page moves to step 2, Check your inbox, and shows the address the link went to.

Step 2: Open the link we email you

1. Open the email from [email protected] with the subject Confirm your claim for followed by your business name.
2. Click Confirm my claim. The link works for 24 hours, on any device. You don't need to use the same phone or computer you started on.

Still waiting for it? On the Check your inbox screen:

• Send the link again sends a fresh email. It becomes available 60 seconds after the last send (the button counts down Send again in …s).
• Use a different email takes you back to step 1.

Step 3: Set your password and confirm

The link opens a page titled Claim followed by your business name, with your listing's address and phone so you can check it's the right one.

1. Your name is filled in if we already have it. Change it if needed.
2. Type a Password of at least 6 characters. Click the eye icon to show or hide what you typed.
   • New to the directory? The heading reads Set your password, and this creates your owner account.
   • Already have an account with this email? The heading reads Sign in to finish. Enter your current password or a new one. Whatever you type here becomes your password.
3. Click Confirm my claim.

You're signed in automatically, and the page shows one of two results.

"Your business is yours" (approved instantly)

The heading shows your business name followed by is yours. This happens when your confirmed email is on your listing website's domain.

• Your listing shows a Featured badge on category pages and appears in the homepage Featured section for 30 days.
• Your owner tools are open right away: click Go to your dashboard to update the description, contact details and photos.
• We email you a confirmation with the date your Featured badge runs through.

"Claim received" (in review)

Every other claim goes to our team.

• The listing is already in your dashboard, and its 30-day Featured badge is already showing.
• Editing opens the moment the claim is approved.
• We email you at the address you confirmed as soon as it's approved, with the date your Featured badge runs through. You also get a We received your claim for … email right away; reply to it if you'd like to send anything that shows you run the business.

Both results have Go to your dashboard and View your listing buttons.

Claiming while you're signed in

If you're already signed in and your account email is confirmed (you've confirmed a claim link before, or signed in with the Magic Link tab on the sign-in page), the claim page shows Claim with your account instead of the email form:

1. Check the address shown after You're signed in as.
2. Click Claim followed by your business name. That's the whole claim: the result screen appears right away, using the same instant-approval rule as the email link.
3. To use another address, click Claim with a different email instead and follow steps 1–3 above.

If your account email hasn't been confirmed yet, the claim page shows the email form with your address already filled in. Click Email me the link and continue with step 2.

What claiming includes

See Edit your listing for what you can change once you're approved.

Troubleshooting

The email hasn't arrived. Give it a couple of minutes, then look in Promotions, Updates or Spam, and search your inbox for [email protected]. Then click Send the link again. If you typed the address wrong, click Use a different email.

"We've sent several links to this address today." Each address can receive 6 claim links in 24 hours. Use the newest email you received, or write to [email protected].

"This link has expired." Links work for 24 hours. Click Send me a new link on that page; it opens your claim page so you can request a fresh one.

"You already confirmed this link." Your claim went through. Click Sign in and use the password you chose, or Reset my password if you don't remember it.

"We don't recognize this link" or "This link is missing its code." The link was cut off when it was copied. Open the newest claim email and click Confirm my claim again.

"A claim for this listing is in review." Someone (possibly you, from another email address) has already claimed it. If you run the business, email [email protected] and our team will help.

"This listing is managed by its owner." The listing is already claimed. If that's you, sign in and open your dashboard. If it isn't, email [email protected] and our team will help you get access.

I can see the listing in my dashboard but can't edit it. Your claim is still in review. Editing opens the moment it's approved, and we email you then.

I signed in with the wrong account. On the claim page, click Claim with a different email instead.

My claim wasn't approved. You'll get an email titled About your claim for followed by your business name, and the listing is open to claim again. Claim it with an address on the domain of the website shown on your listing for instant approval, or reply to that email and our team will help.